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1. Terms and conditions

The website is operated by WeSavePets Products. Throughout the site, the terms “we” and “us” refer to WeSavePets Products. WeSavePets Products offers this website, including all information, tools and services available to all users, subject to acceptance of all terms, conditions, policies and notices set forth herein. We reserve the right to change these terms at any time, and you agree (including the fact that you continue to use our site) to be bound by such changes. You should check these terms and conditions from time to time to stay informed of any additions or changes.

IF YOU DO NOT WISH TO BE BOUND BY THIS AGREEMENT, DO NOT NAVIGATE OR BUY ON WeSavePets.ca. These terms of use apply to all users of the site, including, without limitation, users who are browsers, sellers, customers, merchants and / or content contributors / ambassadors.

These terms of use form the entire set of rights and obligations binding WeSavePets Products and any user of the website, and replace any prior terms or conditions related to the use of the website. No verbal or written statement from any employee or executive of WeSavePets Products, or any other person, shall have the effect of modifying or substituting these terms of use.

The website is managed and powered from a computer located in the province of Quebec, Canada. The content and use of the website are governed by the applicable laws of Quebec and Canada. These terms of use, as well as any conflict or disagreement arising from their application, shall be construed in accordance with these laws. In the event that any part of these Terms of Use is unlawful, void or non-binding, that part shall be considered severable from these Terms of Use and shall not affect the validity and enforceability thereof. which will then be interpreted without reference to the part removed. Any dispute arising from or related to the use of the Website or these terms of use will be subject to the exclusive jurisdiction of the courts of Quebec or a Canadian federal court, in the judicial district of Montreal, despite any potential application of the theory conflict of laws.

Integrity, accuracy of information and access to the website

WeSavePets Products strives to ensure that the information and content available on the Website is complete, accurate and up-to-date. However, they may contain inaccuracies, omissions, typographical errors or other deficiencies. These errors may relate to prices, description or availability of products. All images, text and prices listed on the website are based on the most recent information when placed on the website.

We have made every effort to ensure that the photos posted on the site are as representative as possible of the actual products, however, these may differ.

As a result, the website and all of its content are made available to users “as is” without any warranty of any kind, express or implied. Without limiting the generality of the foregoing, WeSavePets Products makes no warranties as to the availability or stability of the contents of the Website, the availability of such information, the absence of viruses or the accuracy of the information. , the reliability, accuracy, integrity, completeness, performance, or fitness for a particular purpose of the information offered, including that relating to WeSavePets Products’ partners or the availability of products and services described. The user is requested to note that the website is regularly subject to technical maintenance operations, which may limit or prevent access for a temporary or prolonged period.

WeSavePets Products reserves the right to change the displayed prices at any time and without notice. Taxes and delivery charges are not included in the displayed prices. All prices displayed are in Canadian dollars. Despite the efforts of WeSavePets Products to be as accurate as possible, the price of a product on the website may not be accurate. If the displayed price of a product proves to be inaccurate on the website, WeSavePets Products reserves the right to either correct the price or cancel a sale made on the website, at its discretion.


Subject to the terms of the Privacy Policy relating to the use of the Website and the Ambassador Program, which prevail, when the user submits messages, data, text, photographs, images and other material to WeSavePets Products, it grants to WeSavePets Products a worldwide, irrevocable, nonexclusive, perpetual and free license to: i) use, reproduction, storage, adaptation, translation, modification, creation of works derivative, transmission, distribution or making available to the public of this content for any purpose whatsoever; and (ii) sublicensing to third parties of the unrestricted right to exercise any of the foregoing rights.

In addition to the grant of the above mentioned license, but subject to the terms of the Privacy Policy relating to the use of the Website and the Ambassador Program, which supersedes the following: i) waives all rights moral in its content; (ii) consents to its name and address appearing for that content, if any, and the disclosure or posting of such information; iii) acknowledges and agrees that WeSavePets Products can not be held responsible for any loss, damage or corruption of the user’s content; and iv) acknowledges and agrees that submissions made for posting on the Website or submitted to WeSavePets Products will be considered non-confidential.

The user declares and warrants to WeSavePets Products that: i) its content is original; ii) its content does not infringe any intellectual property rights, including copyright; iii) it is the sole owner of all intellectual property rights, including copyright, its content, or, where appropriate, it has obtained the written permission of the owner to submit its content; iv) its content does not violate the right of a third party to privacy or image; (v) its contents are truthful, accurate, up-to-date and complete to the best of its knowledge; vi) its content is not illegal; (vii) its content does not contain defamatory or insulting material.


All articles, texts, illustrations, images, photographs, information, audio clips, video clips, software, and codes available on the website (the “Content”), including their arrangement and their compilation, are protected by Canadian and foreign laws, including copyright law, and are owned by WeSavePets Products.

The user agrees to comply with all other notices of copyright, information or restrictions on or in the content to which the user can access through the website. Modification, reproduction, copying, distribution, transmission, broadcasting, representation, networking, marketing, publishing, licensing, downloading, derivative work creation, display on the Internet, the sale or any exploitation of the website or the content, including in particular, by keeping in a caching server, framing or other similar means, are prohibited. In addition, it is prohibited to modify in any way any document printed from the website.

All software embedded in or contained in the Website, including, without limitation, any type of source code, and all files or images contained or generated by such software, are protected by copyright and may be protected by other rights. All of this software belongs to WeSavePets Products.

Hyperlinks to third party sites

The website may contain hyperlinks to third-party sites (“third-party sites”) that will cause the user to leave the website. WeSavePets Products provides these hyperlinks for convenience. Third party sites are not under the control of WeSavePets Products and the hyperlinks can not be interpreted as an endorsement or endorsement of their content by WeSavePets Products. WeSavePets Products is not responsible for the content of third-party sites, the links they contain, or any changes or updates to them, and WeSavePets Products makes no warranties about them.

Hyperlinks to the website

WeSavePets Products accepts hyperlinks to the website. However, it does not wish to be bound to any third party site: i) which contains content constituting or encouraging conduct that would constitute a criminal or penal offense, give rise to civil liability or otherwise violate any law or regulation municipal, provincial, national or international, which could adversely affect or interfere with the business, credibility or integrity of WeSavePets Products or which contains, displays or transmits any material or information that exceeds the moral or legal standards of Canadian society or (ii) that contains, displays or transmits any information, software or other material that violates or infringes the rights of others, including material that constitutes an invasion of privacy or privacy rights, or which is protected by copyright, trademark or other proprietary right. WeSavePets Products reserves the right to prohibit or refuse to accept a hyperlink to the Website at its sole discretion, at any time. The user agrees to remove any hyperlinks he may have to the website upon request from WeSavePets Products.


WeSavePets Products reserves the right, in its sole discretion, to terminate access to all or part of the website, with or without notice, particularly in case of non-compliance with these terms of use.

Prosecution against the company

In all cases where a buyer makes the decision to sue or sue WeSavePets Products, the latter reserves the right to claim full reimbursement of any costs, direct or indirect, related to the said lawsuit. recourse plus an hourly rate of $25, in all cases where the business would be declared not guilty or not responsible.



2. Terms of sale

We reserve the right to limit the sales of our products to any person for geographical or legal reasons. We reserve the right to limit the quantities of any product or service we offer. In the event that we make a change or cancel an order, we may attempt to notify you by contacting the email address and / or billing address and / or telephone number you gave us when the order has been made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to have been placed by resellers or distributors. We reserve the right to discontinue any product at any time. Any offer of products or services on this site are void, where prohibited.

We do not guarantee that the quality of any product, service, information or other material purchase will meet your concerns.

Availability of articles

All our products are available exclusively on our website. Our items may have limited quantities. Once the available quantity of a product has expired, we strive to post it on our website.


Prices posted on WeSavePets.ca are in Canadian dollars, before taxes and delivery charges. All orders are payable in Canadian dollars. The price is payable in full, including applicable taxes and delivery charges, and in one payment at the time of the order. Prices are subject to change without notice.

Shipping cost

For more information on shipping costs, see the Shipping Policy section.


Orders placed on the WeSavePets.ca website must be paid according to the payment methods offered on it. We currently accept payments via PayPal or Visa, American Express and Mastercard credit cards. Orders made on the WeSavePets Products website can also be settled with gift cards.

Returns and exchanges

For more information on the procedures, see the Return Policy section.

Warranties and no liability

We warrant that the items will be free from defects in design, assembly, materials or workmanship for a period of 30 days from the date of purchase. We will repair or replace, at our option, any defective item at no charge. In order to be eligible for this warranty, you must provide us with the defective item and a copy of the original purchase receipt for inspection. This warranty is void if we determine that the item has been misused, altered or tampered with in any way.

This warranty does not provide protection against normal wear and tear or damage resulting from misuse. This warranty is the only guarantee we offer. Under no circumstances will we be liable for any consequential, special, incidental or consequential damages, including, but not limited to, loss of business or profits from the sale or use of any product, even if we have been advised of the possibility of such damages.

Gift cards

Gift cards are non-redeemable, non-transferable and non-exchangeable. However, they have no expiration date.

Promo codes

All promo codes are applicable on regular priced items only and cannot be combined with other promo codes unless otherwise noted. To use your promo code, simply enter it in the space provided for this purpose during the validation of your order and it will be automatically applied to your purchase. If you buy an item at regular price and an item at a discount, the promo code will only be applied to the item at regular price. They are valid for an indefinite period, unless otherwise stated.



3. Delivery Policy

Availability of items and delivery times

A delay of approximately one to three business days must be allocated to the processing of orders for items in stock, to which must be added a delivery time depending on your place of residence. We are not responsible for failure to meet these deadlines. If a product is not available, we will notify you as soon as possible.

Shipping costs

Delivery costs cover the cost of preparation and packaging, plus postage. They are based on your delivery address, the number of items ordered and the total amount of your order, before taxes. We offer free shipping for orders over $100 across Canada and the United States. If you order a bandana only, you can get the shipping for $3,50 across Canada. Please note that customs fees may apply for international deliveries.



4. Return Policy


Any products purchased from our online store is refundable or exchangeable within 30 days of the date of purchase, upon presentation of the original receipt. To be eligible for a return or an exchange, the product must not have been worn or washed and must be in the same condition as that in which it was received.

Gift cards and shipping fees are non-refundable. In addition, only regular priced products can be exchanged or refunded.

When a product is returned to us, we are not responsible for any loss or damage that may occur during transportation.


Once we have received and inspected the product, an email will be sent to you. We will inform you of the approval or rejection of your refund request.

If we approve your request, we will proceed with the refund and a credit will automatically be applied to your credit card or original payment method within a certain number of days. The total amount will be refunded to you, with the exception of delivery charges.

Discounted items are neither exchangeable nor refundable.

Refunds not received

If you have not received the refund in 10 business days after receiving your confirmation by email, please contact us at info@wesavepets.ca.


We accept exchanges only if the product is returned to us in its original condition. It must not have been worn or washed. You have 30 days after receiving the product to make an exchange. The delivery price you paid to return the product is not covered or refundable, but we will pay the delivery fee to return it to you (standard delivery only). To make an exchange, contact us at the following email address: info@wesavepets.ca.

Discounted items are neither exchangeable nor refundable. Please note that our products are limited and exclusive. It is therefore possible that we no longer have the model that you bought.
If so, you can choose another equivalent item at the same price.



5. Privacy Policy

WeSavePets Products respects the privacy of all users of the WeSavePets.ca website and is committed to protecting it in accordance with this Privacy Policy. Users may be legal persons, companies, companies or individuals.

Any user is deemed to have read, accepted and acknowledged the validity of the Privacy Policy. If a user does not agree to the terms of the Privacy Policy, they must stop using it. WeSavePets Products may, at any time and without notice, modify the Privacy Policy. Users are urged to check regularly if the Privacy Policy has been modified. Users are deemed to have accepted the changes to the Privacy Policy if they continue to use the Website after a posting of the changes.

This Privacy Policy explains how WeSavePets Products processes information collected through user activities on the Website and through the Ambassador Program.

Types of information collected

WeSavePets Products collects two types of user information: personal information and non-personal information.

Collection of personal information

As part of the operation of the Website, WeSavePets Products may collect personal information about users.

“Personal Information” is information that identifies individuals, such as their name, contact information, address, email address, phone number, invoice number, financial information, etc. WeSavePets Products collects personal information when users agree to provide it when registering for a WeSavePets Products service, including when they choose to subscribe to an eNewsletter, become a member of the Ambassador Program, make purchases from products or services, or when making a request through the website. WeSavePets Products may also receive personal information from its business partners or other third parties, provided that such third parties confirm that the user has authorized them to share this information.

The information we collect is collected through forms and through the interactivity established between you and our website. We also use, as described in the next section, cookies and / or logs to gather information about you.

Use of personal information

WeSavePets Products seriously handles the personal information of everyone with whom it interacts. WeSavePets Products limits the collection of personal information to the strict minimum required to conduct its business.

Only WeSavePets authorized personnel have access to personal information. These employees are informed by WeSavePets Products of their obligation to maintain the confidentiality of this personal information.

We use the collected information for the following purposes: tracking the order, information / promotional offers, statistics, contact and management of the website (presentation, organization). Your information is also collected through the interactivity that can be established between you and our website as follows: statistics, contact, website management (presentation, organization). We use the information collected for the following purposes: comments, correspondence, information and / or promotional offers.

WeSavePets Products may use the personal information collected on the Website or through the Ambassador Program for the following purposes: to provide the products and services or information requested by users, to communicate with them in order to answer a question , for internal quality assurance purposes or to manage the quality of information provided through the website, to inform users about news, updates, information and special offers products and services of WeSavePets Products, but the sending of these e-mails is in accordance with anti-spam laws and the user may at any time request that WeSavePets Products remove its email address from the mailing list. sending emails from WeSavePets Products. WeSavePets Products may also use Personal Information if it has reasonable grounds to believe that it may be useful in an investigation of an offense under federal, provincial or foreign law, or for the purpose of protection or defense. of a legal interest.

Forms and interactivity

Your personal and non-personal information is collected through forms such as: Website Registration Form, Order Form, Survey, Contest and Ambassador Program Membership.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie does not contain any personal data and is deleted when you close your browser.

When you log in, we will also set multiple cookies to save your login information and display choices on the screen. The cookies of connection last two days and the cookies of screen, during one year. If you select “Remember”, your connection will be kept for two weeks. If you log out of your account, the cookies will be deleted.

If you publish or publish an article, an additional cookie will be saved in your browser. This cookie does not contain any personal data and simply indicates the identifier of the article you have just modified. It expires after 1 day.

Ambassador Program

For rules and procedures, see the Ambassador Program – Rules and Procedures section.

Personal and non-personal information is collected to become a member of the program. This information is used for the following purposes: to provide rewards, product or service offerings and targeted benefits related to the Ambassador program, to organize promotional activities and to communicate with the winners in the context of in order to design, improve or market products or services and to improve the offer of products or services (which may include marketing surveys and surveys) of WeSavePets Products, in order to verify the identity of users and protect them and WeSavePets Products against fraud and misrepresentation. Log files and cookies We collect certain information through log files and cookies. This is mainly the following information: pages visited and queries, time and day of connection. The use of such files allows us, among other things, to improve service and personal reception, personalized consumption profile, order tracking, statistics.

Right of objection and withdrawal of personal information

WeSavePets Products retains the personal and non-personal information it collects as long as it deems necessary for the conduct of its business. However, we are committed to providing you with the right to object and opt out of your personal information. The right of opposition is understood as the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during the collection. The right of withdrawal is understood as the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list. To exercise these rights, you can contact us by email at the following email address: info@wesavepets.ca.

Right of access to personal information

We are committed to recognizing a right of access and rectification to those concerned wishing to consult, modify or delete information concerning them. The exercise of this right will be done by contacting us at the following email address: info@wesavepets.ca.

Security of personal information

Security and privacy is important to WeSavePets Products. WeSavePets Products takes reasonable technical, contractual, administrative, and material measures to protect the personal information that the user provides to it, including 128-bit Secure Socket Layer (SSL) encryption, when required. Although it is impossible to guarantee 100% protection and WeSavePets Products can not be held responsible for any theft, illegal use, unauthorized disclosure, loss, alteration or destruction of personal information by a third, WeSavePets Products has adopted rigorous methods that meet strict security standards to ensure the protection of personal information.

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information. To ensure the security of your personal information, we use the following measures: Secure Sockets Layer (SSL) protocol, access management – authorized person, access management – data subject, network monitoring software, computer backup, firewall (Firewalls). We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always a risk involved when using the Internet to transmit personal information.

Questions, comments or suggestions

If you have any questions, comments or suggestions about this Privacy Policy or the privacy practices of WeSavePets Products that are not addressed in this Privacy Policy, you may contact WeSavePets Products at following electronics: info@wesavepets.ca.



6. Ambassador Program – Rules and Procedures

The Ambassador Program seeks to bring people together in the WeSavePets community. It shapes leaders who take place to support pets all over the world.

By submitting your application, you commit to getting involved in different ways in your area. The first step is to share our mission around you and create content on social networks. You will be invited to special events and activities for members of the Ambassador program.

If your application is successful, an email will be sent to you with your promotional code within a few days.

You must have reached the legal age of your country to accept our Terms of Service, register, use a feature or service offered on our website. This website is not intended for people under 13 years old. If you are under 13, you can not browse the website. If you are between 13 and 18 years old (or the legal age applicable in your country), you can only use these functions or services with the parent or guardian who has agreed to do so and under his / her supervision. If you are a parent or legal guardian who accepts these Terms of Use for the benefit of a minor aged 13 to 18 (or the applicable legal age in your country), you are fully responsible for its use of the website and the user’s content, including any legal liability he may incur. By using this site and all services provided, you represent and warrant that you have the right, authority and ability to enter into these Terms of Use and to comply with all terms and conditions set forth herein.



If you have any questions regarding our Terms of Use, please contact us at info@wesavepets.ca. You can also check our Frequently Asked Questions (FAQ)